What are the three phases of the dispatch function?

The dispatch function is commonly understood to include three essential phases: call receiving, dispatch, and post-dispatch.

In the call receiving phase, the dispatcher gathers crucial information from the caller, including details about the emergency and any relevant medical history. This phase sets the foundation for effective communication and response.

The dispatch phase involves relaying the critical information to the appropriate emergency response units. This is where quick thinking and decision-making come into play, as the dispatcher prioritizes the urgency of the situation and assigns the appropriate resources based on the information gathered.

Following the immediate dispatch of responders, the post-dispatch phase is essential for providing ongoing assistance and updates to those in the field. This may include maintaining communication with the responders, offering additional resources if necessary, and supporting the caller until help arrives.

Each of these phases is vital for ensuring an effective response during emergencies, making this choice the most accurate representation of the dispatch process.