What is the purpose of the Emergency Medical Dispatcher Certification?

The purpose of the Emergency Medical Dispatcher Certification is to validate competence and knowledge in emergency dispatching protocols. This certification establishes that EMDs have the necessary skills to effectively assess emergency situations, aid callers, and dispatch appropriate resources in a timely manner. By ensuring that dispatchers are trained and knowledgeable about protocols, they can provide critical support to callers and first responders, which is essential in emergency medical services.

The certification focuses on the understanding of medical protocols, effective communication, and decision-making skills that are crucial for managing emergency calls. Rather than preparing individuals for administrative roles or field operations, or granting authority for medical interventions, the core aim of the certification is to ensure that EMDs can effectively handle the demands and complexities of emergency medical dispatching.