Which of the following is a strategy that an agency can use to avoid liability?

Conducting regular reviews of policies and procedures is a foundational strategy that agencies can employ to minimize liability. This proactive approach ensures that the agency's practices are current, compliant with legal standards, and aligned with best practices in emergency medical dispatching. Regularly reviewing and updating protocols allows for the identification and rectification of potential flaws, as well as adaptation to changes in laws or medical guidelines. This diligence in maintaining it through continuous evaluation promotes a culture of safety and accountability within the organization, thereby reducing risk exposure and enhancing protective measures against liability claims.